Privacy Policy

Who we are

This website is run by GigglyByte, based in Stellenbosch, South Africa. If you have any question about this policy or your information, email support@gigglybyte.com.

What we collect

• Contact form. If you use the contact form we receive the name, company name, email address and message you type in. We use them only to reply to you and to keep a record of the conversation.
• Spam protection. The contact form uses Cloudflare Turnstile to check that a message is sent by a person and not a bot. Cloudflare may process your IP address and browser signals to do this. To stop one person flooding the form, we also keep a short-lived counter linked to your IP address for 10 minutes; it is deleted automatically afterwards.
• Email address check. When you send the form, your browser checks that the domain of your email address (the part after the @) can receive mail. Only that domain is sent, to Cloudflare's public DNS service. Your full address and message are not part of this check.
• Technical data. Like any website, our hosting provider, Cloudflare, processes visitors' IP addresses and request details to deliver the site and protect it from abuse. We do not use this to identify individual visitors.
• Fonts and images. The typeface, the team avatars and every other image are served from this website itself, so viewing a page does not send your details to a font or image service.

Cookies and analytics

This website does not use advertising or cross-site tracking, and it does not set cookies of its own. Cloudflare may use strictly necessary security measures to protect sites from abuse.

We may use website analytics to understand how the site is used, such as which pages are visited, roughly where visitors are from, and what device and browser they use. We use this information in aggregate to improve the website and never for advertising. If the analytics tool we use sets cookies, we will say so here and, where the law requires it, ask for your consent first.

How we use your information

We use the information above to run the website, to respond to enquiries and to keep it secure. We do not sell your information and we do not use it for advertising.

Who we share it with

Only with the service providers that help us run the website and handle enquiries: Cloudflare (hosting and spam protection), Resend (which delivers contact form messages to us by email). They process information only as needed to provide those services. These providers operate globally, so your information may be processed outside South Africa. If we use a third-party analytics provider, we will list it here.

How long we keep it

We keep enquiries for as long as we need them to respond and to keep a reasonable business record, and delete them when they are no longer needed or when you ask us to.

Your rights

You can ask us what information we hold about you, ask us to correct or delete it, or object to how we use it, by emailing support@gigglybyte.com. We aim to handle personal information in line with South Africa's Protection of Personal Information Act (POPIA). If you are unhappy with how we have handled your information, you can also complain to the Information Regulator (South Africa).

Changes to this policy

If we change this policy we will update the date at the top of this page.